Terms and Conditions – TheGoldTrends

Welcome to TheGoldTrends. By accessing or using our website, mobile application, or in-person services, you agree to be bound by the following Terms and Conditions. These terms govern your use of our platform and services related to gold buying, selling, valuation, and other associated activities.

1. Definitions

  • “User” refers to any individual or entity accessing or using TheGoldTrends services.

  • “Company” refers to TheGoldTrends, its legal entity, and affiliates.

  • “Services” refer to all offerings provided by TheGoldTrends, including gold valuation, purchase, resale, consultations, and digital services.

2. Eligibility

Use of our services is permitted only to individuals who:

  • Are at least 18 years old.

  • Possess the legal right and authority to enter into this agreement.

  • Provide accurate identification for verification under KYC (Know Your Customer) and AML (Anti-Money Laundering) guidelines.

3. User Obligations

By using our services, you agree to:

  • Provide truthful, accurate, and complete information.

  • Not use our services for illegal or fraudulent activities.

  • Abide by all applicable laws, regulations, and government directives.

4. Gold Valuation and Transactions

  • All gold valuation is conducted using calibrated electronic testing devices and industry-standard purity checks.

  • Final price is based on real-time market rates and purity as determined by our valuation process.

  • Once the transaction is completed and payment is made, it is considered final and non-refundable unless otherwise stated in writing.

5. Payment Terms

  • Payments are made via approved digital or banking channels after successful verification.

  • TheGoldTrends is not liable for delays caused by banking institutions or third-party payment gateways.

6. Intellectual Property

All content on TheGoldTrends website or app, including logos, text, graphics, and digital assets, is the exclusive property of the Company. Unauthorized reproduction or distribution is strictly prohibited.

7. Limitation of Liability

TheGoldTrends shall not be held liable for any indirect, incidental, or consequential damages arising from:

  • Service disruptions

  • Valuation disputes

  • User’s failure to follow legal or procedural requirements

8. Termination of Access

We reserve the right to suspend or terminate access to our services, without prior notice, if:

  • A user breaches these Terms

  • Fraudulent or suspicious activity is detected

  • Required by law enforcement agencies

9. Governing Law and Jurisdiction

These Terms shall be governed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Insert City/State].

10. Changes to Terms

TheGoldTrends reserves the right to update or modify these Terms at any time. Users are advised to review this page periodically. Continued use of the services after changes are posted will constitute acceptance of those changes.

11. Contact Us

For any questions or concerns regarding these Terms, please contact us at:

Email: contact@thegoldtrends.com
Phone: +91 9007082448,+91 6291824986
Address: 17/K8A, Dakshindari Road, Near Bidhannagar Station, Kolkata – 700048