Privacy Policy – TheGoldTrends
We respect your privacy. When you contact us, we collect only the information necessary to provide our services — like your name, phone number, and loan details (if applicable).
✅ We do not sell or share your information with third parties.
✅ Your data is used only to contact you and help with your inquiry.
✅ We store your details securely and for as long as needed to serve you.
If you have any questions or want your data removed, please contact us at:
📞 +91 9007082448 / +91 6298249861
We may collect the following categories of personal data through our website, mobile application, or physical interactions:
Identity Information: Name, gender, date of birth, and government-issued identification numbers.
Contact Information: Phone number, email address, and physical address.
Transaction Data: Records of gold sale/purchase, valuation history, payment details, and invoice information.
Technical Data: IP address, browser type, operating system, and browsing actions on our website.
KYC/AML Compliance Data: Documentation required for Know Your Customer and Anti-Money Laundering purposes.
The collected data may be used for:
Processing transactions related to gold buying and selling.
Verifying customer identity to comply with regulatory and legal obligations.
Providing customer support and responding to service inquiries.
Sending service updates, transaction confirmations, or promotional communications (with consent).
Improving website functionality and customer experience.
We do not sell or trade your personal data. However, we may share it with:
Authorized financial institutions for payment processing.
Government and regulatory bodies, if required by law.
Trusted service providers, including IT, legal, and logistics partners, under strict confidentiality agreements.
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These include encryption protocols, secure servers, access controls, and routine audits.
Your personal data is retained only for as long as necessary to fulfill the purposes stated in this policy or as required by applicable laws, including financial and regulatory retention periods.
You have the right to:
Access your personal data.
Request correction or deletion.
Withdraw consent (where applicable).
Lodge a complaint with the relevant data protection authority.
Our website may use cookies and similar technologies to enhance browsing experience and analyze website traffic. You can manage your preferences through browser settings.
Our website may contain links to third-party websites. TheGoldTrends is not responsible for the privacy practices or content of such external sites.
We may periodically update this Privacy Policy to reflect changes in technology, legal requirements, or our practices. All updates will be posted on this page with the revised effective date.
For questions regarding this Privacy Policy or to exercise your rights, please contact us at:
Email: contact@thegoldtrends.com
Phone: +91 9007082448,+91 6291824986
Address: 17/K8A, Dakshindari Road, Near Bidhannagar Station, Kolkata – 700048
